Maybe it happened to you when you travel abroad, or when you changed operators, you can’t connect to the internet or can not send MMS. If so, it is probably because of the APN configured on your Neffos X9. So we decided to write this article to solve this issue. We will first of all observe what a APN is. We will see in a second time how to configure an APN on your Neffos X9. Finally, we will see in what situations you should change the APN on the Neffos X9.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Neffos X9 to connect to the net and receive MMS. An incorrectly seted up APN may therefore prevent your Neffos X9 from receiving MMS or connecting to the internet. You have to know that each operator has a different APN of their own.
Tips on how to configure an APN on your Neffos X9
If you desire to set up an APN on your Neffos X9, you will need to navigate to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and lastly Access Point Names . Once you’re there, you need to click the three dots at the top right of the screen and choose New APN . You will then access a form that you will need to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Normally, the APN of each operator are easily findable. You need to repeat 2 times the operation on your Neffos X9. In fact, you will need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Neffos X9?
Typically, you don’t necessarily need to configure an APN on your Neffos X9 as normally, this is done automatically. Nevertheless, there are a few situations that require the configuration of an APN on your Neffos X9. This is for example the case if you bought your used Neffos X9 and that the person who sold it to you was with a different operator than yours. This can also be the case if you are traveling abroad and consequently change your SIM card.
