Maybe it happened to you when you went abroad, or when you changed operators, you cannot connect to the internet or can not send pictures. If that is the case, It’s likely because of the APN configured on your Neffos X1. So we therefore decided to draft this article to solve this trouble. We will first discover what a APN is. We will see in a second time how to configure an APN on your Neffos X1. Finally, we will see in which situations you should modify the APN on the Neffos X1.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Neffos X1 to connect to the net and receive MMS. An incorrectly configured APN can so prevent your Neffos X1 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
How you can set up an APN on your Neffos X1
If you desire to set up an APN on your Neffos X1, you will have to go to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You will need to navigate to Advanced Settings and finally Access Point Names . Once you are there, you have to click the three dots at the top right of the screen and choose New APN . You will then access a form that you will have to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Most of the time, the APN of each operator are easily findable. You need to do it again two times the process on your Neffos X1. In fact, you will need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Neffos X1?
As a general rule, you may not always need to set up an APN on your Neffos X1 as this is usually done automatically. However, there are some situations that need the setup of an APN on your Neffos X1. This is for example the case if you bought your used Neffos X1 and that the person who sold it to you was with a different operator than yours. This could also be the case if you are traveling abroad and consequently change your SIM card.
