Maybe it happened to you when you travel abroad, or when you changed operators, you can’t connect to the net or can not send MMS. If that is the case, It’s presumably because of the APN configured on your Motorola Moto E4. So we decided to draft this post to fix this issue. We will first of all find out what a APN is. We will see in a second time how to configure an APN on your Motorola Moto E4. Finally, we will see in what situations it is necessary to modify the APN on the Motorola Moto E4.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Motorola Moto E4 to connect to the internet and receive MMS. An incorrectly seted up APN can thus prevent your Motorola Moto E4 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
How you can configure an APN on your Motorola Moto E4
If you wish to set up an APN on your Motorola Moto E4, you need to go to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and then Access Point Names . Once you are there, you need to select the three dots at the top right of the screen and choose New APN . You will then access a form that you need to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Most of the time, the APN of each operator are easily findable. You have to repeat twice the process on your Motorola Moto E4. In fact, you will need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Motorola Moto E4?
As a general rule, you don’t automatically need to configure an APN on your Motorola Moto E4 as this is usually done automatically. Nevertheless, there are a few circumstances that require the setup of an APN on your Motorola Moto E4. This is for example the case if you bought your used Motorola Moto E4 and that the person who sold it to you was with a different operator than yours. This may also be the case if you’re traveling abroad and consequently change your SIM card.
