How to configure an APN on Alcatel U5

It may have happened to you when you went abroad, or when you changed operators, you can’t connect to the internet or can not send MMS. If that is the case, this is probably due to the APN seted up on your Alcatel U5. So we made the decision to write this article to solve this issue. We will initially discover what a APN is. We will see in a second time how to configure an APN on your Alcatel U5. Finally, we will see in what situations it is necessary to change the APN on the Alcatel U5.



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What is an APN

The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Alcatel U5 to connect to the internet and receive MMS. An incorrectly seted up APN can nevertheless prevent your Alcatel U5 from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.

The right way to set up an APN on your Alcatel U5

If you wish to configure an APN on your Alcatel U5, you will have to navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and lastly Access Point Names . Once you are there, you have to click on the three dots at the top right of the screen and select New APN . You’ll then access a form that you will have to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. As a general rule, the APN of each operator are quickly findable. You must repeat two times the process on your Alcatel U5. In fact, you need an APN for internet and an APN for MMS.


In which case should you configure an APN on your Alcatel U5?

Generally, you do not always need to set up an APN on your Alcatel U5 as this is usually done automatically. Nevertheless, there are several situations that need the configuration of an APN on your Alcatel U5. This is for example the case if you bought your used Alcatel U5 and that the person who sold it to you was with a different operator than yours. This could also be the case if you are traveling abroad and consequently change your SIM card.