It may have happened to you when you travel abroad, or when you have changed operators, you cannot connect to the internet or can not send pictures. If that is the case, It’s likely because of the APN seted up on your Alcatel OneTouch Pop C7. So we made the decision to draft this article to fix this trouble. We will first find out what a APN is. We will see in a second time how to configure an APN on your Alcatel OneTouch Pop C7. Finally, we will see in what situations you need to change the APN on the Alcatel OneTouch Pop C7.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Alcatel OneTouch Pop C7 to connect to the web and receive MMS. An incorrectly configured APN can thus prevent your Alcatel OneTouch Pop C7 from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.
Tips on how to set up an APN on your Alcatel OneTouch Pop C7
If you desire to set up an APN on your Alcatel OneTouch Pop C7, you will have to navigate to the Settings menu. Once you’re there, go to Network and Internet and Mobile Network . You will need to navigate to Advanced Settings and finally Access Point Names . Once you’re there, you should click on the three dots at the top right of the screen and select New APN . You will then access a form that you will have to fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Normally, the APN of each operator are easily findable. You need to do it again twice the process on your Alcatel OneTouch Pop C7. Certainly, you will need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Alcatel OneTouch Pop C7?
Generally speaking, you do not automatically need to set up an APN on your Alcatel OneTouch Pop C7 as normally, this is done automatically. However, there are a few situations that need the setup of an APN on your Alcatel OneTouch Pop C7. This is for example the case if you bought your used Alcatel OneTouch Pop C7 and that the person who sold it to you was with a different operator than yours. This can also be the case if you’re traveling abroad and consequently change your SIM card.