Maybe it happened to you when you travel abroad, or if you’ve changed operators, you cannot connect to the internet or can not send pictures. If so, It’s likely because of the APN configured on your Alcatel One Touch Pop C9. So we decided to write this content to solve this issue. We will first of all find out what a APN is. We will see in a second time how to configure an APN on your Alcatel One Touch Pop C9. Finally, we will see in which situations you must change the APN on the Alcatel One Touch Pop C9.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Alcatel One Touch Pop C9 to connect to the web and receive MMS. An improperly seted up APN can thus prevent your Alcatel One Touch Pop C9 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
Tips on how to set up an APN on your Alcatel One Touch Pop C9
If you desire to configure an APN on your Alcatel One Touch Pop C9, you must navigate to the Settings menu. When you are there, go to Network and Internet and Mobile Network . You need to navigate to Advanced Settings and finally Access Point Names . When you are there, you need to click the three dots at the top right of the screen and select New APN . You will then access a form that you must fill in with the data of your operator. For example, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Almost always, the APN of each operator are easily findable. You must repeat two times the procedure on your Alcatel One Touch Pop C9. In truth, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Alcatel One Touch Pop C9?
In general, you may not always need to set up an APN on your Alcatel One Touch Pop C9 as it’s usually done automatically. Nevertheless, there are some situations that need the configuration of an APN on your Alcatel One Touch Pop C9. This is for example the case if you bought your used Alcatel One Touch Pop C9 and that the person who sold it to you was with a different operator than yours. This may also be the case if you are traveling abroad and consequently change your SIM card.
