Maybe it happened to you when you travel abroad, or if you’ve changed operators, you can not connect to the web or can not send MMS. If that is the case, It’s presumably because of the APN seted up on your Alcatel One Touch Pop C5. So we made the decision to draft this post to solve this issue. We will 1st find out what a APN is. We will see in a second time how to configure an APN on your Alcatel One Touch Pop C5. Finally, we will see in which situations you have to change the APN on the Alcatel One Touch Pop C5.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Alcatel One Touch Pop C5 to connect to the web and receive MMS. An incorrectly seted up APN can nevertheless prevent your Alcatel One Touch Pop C5 from receiving MMS or connecting to the internet. You need to know that each operator has a different APN of their own.
How you can set up an APN on your Alcatel One Touch Pop C5
When you want to configure an APN on your Alcatel One Touch Pop C5, you must go to the Settings menu. When you are there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and ultimately Access Point Names . When you are there, you should click the three dots at the top right of the screen and select New APN . You may then access a form that you must fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the net and copy it into the form. Most of the time, the APN of each operator are quickly findable. You must repeat two times the procedure on your Alcatel One Touch Pop C5. Indeed, you will need an APN for internet and an APN for MMS.
In which case should you configure an APN on your Alcatel One Touch Pop C5?
In general, you do not always need to set up an APN on your Alcatel One Touch Pop C5 as normally, this is done automatically. Nevertheless, there are several situations that require the setup of an APN on your Alcatel One Touch Pop C5. This is for example the case if you bought your used Alcatel One Touch Pop C5 and that the person who sold it to you was with a different operator than yours. This can also be the case if you’re traveling abroad and consequently change your SIM card.
