Honor Play: Wifi Authentication Problem

At times, the Honor Play displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially result from many places. So, so that you can connect properly to the Wifi network with your Honor Play, we decided to write this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the Honor Play. Finally, we will see what it is required to do and check on your Wifi box.

What to do when the Honor Play has an authentication problem on the Wifi network

Forget the Wifi network on your Honor Play

Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Honor Play may display the text: Authentication or authentication error . Whenever the trouble comes from there, the answer is quite easy. Simply forget about the Wifi network in your Honor Play. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is completed, you can try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Honor Play because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Honor Play. Whenever it still will not work, go to the next trick.

Retype Security password

At times the authentication problem originates from the technique you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Honor Play. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of laptop problems, the solution is from time to time incredibly simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Honor Play. After that try to reconnect with your Honor Play.

Check box settings

Whenever none of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your Honor Play again to Wifi. Whenever the authentication trouble continues, we advise that you contact your service provider or a telephone retail store.