At times, the HOMTOM S7 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your HOMTOM S7, we decided to produce this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you need to do on the HOMTOM S7. At last, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the HOMTOM S7 has an authentication problem on the Wifi network
Forget the Wifi network on your HOMTOM S7
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HOMTOM S7 may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is fairly simple. Simply forget about the Wifi network in your HOMTOM S7. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, you can actually try again to connect to the Wifi network. If the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the HOMTOM S7 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your HOMTOM S7. In cases where it still will not function, go to the next trick.
Retype Security password
At times the authentication problem originates from the technique you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its HOMTOM S7. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is sometimes incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your HOMTOM S7. After that try to reconnect with your HOMTOM S7.
Check box settings
In cases where non-e of the previous answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your HOMTOM S7 again to Wifi. In cases where the authentication trouble carries on, we suggest that you contact your service provider or a telephone retail store.
