Oftentimes, the HiSense Rock C30 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from several places. So, so that youre able to connect properly to the Wifi network with your HiSense Rock C30, we decided to write this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you need to do on the HiSense Rock C30. At last, we will see what it is necessary to do and check on your Wifi box.
What to do when the HiSense Rock C30 has an authentication problem on the Wifi network
Forget the Wifi network on your HiSense Rock C30
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HiSense Rock C30 may display the text message: Authentication or authentication error . Whenever the trouble comes from there, the solution is fairly simple. Simply forget about the Wifi network in your HiSense Rock C30. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, youre able to try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the HiSense Rock C30 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your HiSense Rock C30. Whenever it still will not function, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its HiSense Rock C30. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many laptop problems, the solution is oftentimes extremely simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HiSense Rock C30. Then try to reconnect with your HiSense Rock C30.
Check box settings
Whenever none of the prior answers did function, the problem could possibly be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your HiSense Rock C30 again to Wifi. Whenever the authentication trouble persists, we recommend that you contact your service provider or a telephone retail store.