At times, the Google displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you may connect properly to the Wifi network with your Google, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Google. Finally, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Google has an authentication problem on the Wifi network
Forget the Wifi network on your Google
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Google may display the message: Authentication or authentication error . If the issue comes from there, the solution is quite simple. Simply forget about the Wifi network in your Google. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s completed, you may try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Google because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Google. If it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem originates from the technique you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Google. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Google. After that try to reconnect with your Google.
Check box settings
If none of the prior answers did work, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Google again to Wifi. If the authentication issue continues, we advise that you contact your service provider or a telephone store.