Google Nexus 5X: Unrecognized SIM card

You have just bought an Google Nexus 5X and when you turn it on, it displays the following error text message: SIM card not recognized. Occasionally the Google Nexus 5X does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Google Nexus 5X directly back. In fact, there are a lot of methods to fix this issue. We will for that reason observe in this content, what are the stuff to do and verify to ensure the SIM card is recognized on your Google Nexus 5X.unrecognized-sim-card-Google-Nexus-5X

How to proceed when the SIM card is not recognized on my Google Nexus 5X

In cases where the SIM card is not recognized on your Google Nexus 5X, below is a list of stuff that can help you identify the source of the issue, observe repairing the issue.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Google Nexus 5X is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Google Nexus 5X

Occasionally the issue might be caused by the tracking of the SIM card. Actually, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Google Nexus 5X from reading the SIM card. To fix this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another phone

To find out if the issue originates from the SIM card, you may test it on another phone and you will have your answer. In case it is not recognized on other devices, you may modify the SIM card.

Try another SIM card on your Google Nexus 5X

In cases where the two previous steps do not give anything, it can be required to test another SIM card to find out if the issue originates from the card. In fact, if other SIM card work on the Google Nexus 5X, it can be because the issue originates from the card. Otherwise, it can be at the level of the phone that we will have to look.

Check that your Google Nexus 5X is not Simlocker

If you have tried a lot of SIM cards on the Google Nexus 5X and none are recognized, the phone might be Simlocker. This means that the Google Nexus 5X will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.

Check that the problem will not be caused by the ROM installed on the Google Nexus 5X

This part mainly concerns the people who root the Google Nexus 5X to install a ROM that is not original. In cases where this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.

In cases where nothing functions

In cases where all the above solutions do not work, we advise you to bring your Google Nexus 5X and the SIM card back to 1 of your operator’s shops.