At times, the Fairphone displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially originate from several places. So, so that you can connect properly to the Wifi network with your Fairphone, we decided to write this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Fairphone. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Fairphone has an authentication problem on the Wifi network
Forget the Wifi network on your Fairphone
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Fairphone may display the text message: Authentication or authentication error . Whenever the trouble comes from there, the answer is quite easy. Simply forget about the Wifi network in your Fairphone. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Fairphone because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Fairphone. Whenever it still does not function, go to the next trick.
Retype Security password
At times the authentication problem originates from the way you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Fairphone. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many laptop problems, the solution is occasionally extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Fairphone. After that try to reconnect with your Fairphone.
Check box settings
Whenever non-e of the prior solutions did function, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. After that try to connect your Fairphone again to Wifi. Whenever the authentication trouble remains, we highly recommend that you contact your service provider or a telephone store.
