You have just bought an Fairphone and when you turn it on, it displays the following error message: SIM card not recognized. At times the Fairphone does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Fairphone directly back. Certainly, there are many tips to solve this problem. We will for that reason see in this content, what are the stuff to do and confirm in order that the SIM card is recognized on your Fairphone.
What to do when ever the SIM card is not recognized on my Fairphone
If the SIM card is not recognized on your Fairphone, below is a list of stuff that may help you discover the source of the problem, see repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Fairphone is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Fairphone
At times the problem may result from the location of the SIM card. Actually, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Fairphone from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, you can test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Fairphone
If the two previous steps do not give anything, it is necessary to test a different SIM card to find out in cases where the problem originates from the card. Certainly, in cases where other SIM card work on the Fairphone, it is because the problem originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Verify that your Fairphone is not Simlocker
If you have tried many SIM cards on the Fairphone and none are recognized, the telephone could be Simlocker. This implies that the Fairphone will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that may do that.
Check that the problem will not result from the ROM installed on the Fairphone
This part mainly concerns the people who root the Fairphone to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we recommend you to bring your Fairphone and the SIM card back to one of your operator’s shops.
