From time to time, the Essential PH-1 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by several places. So, so that you can actually connect properly to the Wifi network with your Essential PH-1, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Essential PH-1. At last, we will see what it truly is required to do and check on your Wifi box.
How to proceed when the Essential PH-1 has an authentication problem on the Wifi network
Forget the Wifi network on your Essential PH-1
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Essential PH-1 may display the message: Authentication or authentication error . In the event that the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Essential PH-1. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Essential PH-1 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. Youre able to after that try to reconnect to the Wifi network with your Essential PH-1. In the event that it still will not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the way you type the Wifi network password. In fact, it truly is sometimes subtle to type a password Wifi on its Essential PH-1. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Essential PH-1. After that try to reconnect with your Essential PH-1.
Check box settings
In the event that none of the previous answers did work, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Essential PH-1 again to Wifi. In the event that the authentication trouble persists, we suggest that you contact your service provider or a telephone store.
