Oftentimes, the Energizer Energy 500 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your Energizer Energy 500, we decided to write this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the Energizer Energy 500. Finally, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the Energizer Energy 500 has an authentication problem on the Wifi network
Forget the Wifi network on your Energizer Energy 500
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Energizer Energy 500 may display the text: Authentication or authentication error . If the problem comes from there, the solution is quite simple. Simply forget about the Wifi network in your Energizer Energy 500. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Energizer Energy 500 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Energizer Energy 500. If it still doesn’t function, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the technique you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Energizer Energy 500. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many computer problems, the solution is from time to time very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Energizer Energy 500. Then try to reconnect with your Energizer Energy 500.
Check box settings
If non-e of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your Energizer Energy 500 again to Wifi. If the authentication problem remains, we suggest that you contact your service provider or a telephone retail store.
