You have just purchased an Elephone P9000 and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the Elephone P9000 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Elephone P9000 directly back. Indeed, there are several tricks to solve this issue. We will for that reason see in this article, what are the things to do and check to ensure that the SIM card is recognized on your Elephone P9000.
How to proceed when ever the SIM card is not recognized on my Elephone P9000
In the event that the SIM card is not recognized on your Elephone P9000, below is a list of things that can help you determine the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Elephone P9000 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Elephone P9000
From time to time the issue may come from the tracking of the SIM card. In truth, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Elephone P9000 from reading the SIM card. To solve this issue, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the issue comes from the SIM card, you can actually test it on a different phone and you will have your answer. When it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Elephone P9000
In the event that the two previous steps do not give anything, it is actually important to test a different SIM card to find out if perhaps the issue comes from the card. Indeed, if perhaps other SIM card function on the Elephone P9000, it is actually because the issue comes from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Confirm that your Elephone P9000 is not Simlocker
If you have tried several SIM cards on the Elephone P9000 and non-e are recognized, the mobile phone may be Simlocker. This means that the Elephone P9000 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that can do that.
Check that the problem doesn’t come from the ROM installed on the Elephone P9000
This part mainly concerns the people who root the Elephone P9000 to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Elephone P9000 and the SIM card back to one of your operator’s shops.
