You have just acquired an Elephone P5000 and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Elephone P5000 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Elephone P5000 directly back. In fact, there are several techniques to solve this problem. We will consequently discover in this tuto, what are the things to do and confirm in order that the SIM card is recognized on your Elephone P5000.
How to proceed when the SIM card is not recognized on my Elephone P5000
In the event that the SIM card is not recognized on your Elephone P5000, below is a list of things which could help you discover the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Elephone P5000 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Elephone P5000
Occasionally the problem may sourced from the tracking of the SIM card. Actually, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Elephone P5000 from reading the SIM card. To solve this problem, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the problem originates from the SIM card, you can test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Elephone P5000
In the event that the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out whenever the problem originates from the card. In fact, whenever other SIM card work on the Elephone P5000, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the cellphone that we will have to look.
Verify that your Elephone P5000 is not Simlocker
If you have tried several SIM cards on the Elephone P5000 and non-e are recognized, the cellphone could possibly be Simlocker. This implies that the Elephone P5000 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet which could do that.
Check that the problem will not sourced from the ROM installed on the Elephone P5000
This part mainly concerns the people who root the Elephone P5000 to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we advise you to bring your Elephone P5000 and the SIM card back to one of your operator’s shops.
