Oftentimes, the Elephone M2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from several places. So, so that you may connect properly to the Wifi network with your Elephone M2, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you must do on the Elephone M2. At last, we will see what it’s important to do and check on your Wifi box.
What to do when the Elephone M2 has an authentication problem on the Wifi network
Forget the Wifi network on your Elephone M2
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Elephone M2 may display the text: Authentication or authentication error . In the event that the issue comes from there, the solution is very simple. Just forget about the Wifi network in your Elephone M2. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Elephone M2 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Elephone M2. In the event that it still will not work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the way you type the Wifi network password. In truth, it’s sometimes subtle to type a password Wifi on its Elephone M2. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time incredibly simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Elephone M2. After that try to reconnect with your Elephone M2.
Check box settings
In the event that none of the prior solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Elephone M2 again to Wifi. In the event that the authentication issue remains, we highly recommend that you contact your service provider or a telephone store.
