Echo: Wifi Authentication Problem

Sometimes, the Echo displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by several places. So, so that you can actually connect properly to the Wifi network with your Echo, we decided to produce this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the Echo. Finally, we will see what it can be required to do and check on your Wifi box.

How to proceed when the Echo has an authentication problem on the Wifi network

Forget the Wifi network on your Echo

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Echo may display the text message: Authentication or authentication error . In cases where the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your Echo. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. If the problem is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Echo because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Echo. In cases where it still does not function, go to the next trick.

Retype Password

Sometimes the authentication problem comes from the solution you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its Echo. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several computer problems, the solution is from time to time incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Echo. After that try to reconnect with your Echo.

Check box settings

In cases where none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Echo again to Wifi. In cases where the authentication problem continues, we recommend that you contact your service provider or a telephone retail store.