At times, the Doogee Y300 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that youre able to connect properly to the Wifi network with your Doogee Y300, we decided to produce this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you must do on the Doogee Y300. At last, we will see what it can be required to do and check on your Wifi box.
How to proceed when the Doogee Y300 has an authentication problem on the Wifi network
Forget the Wifi network on your Doogee Y300
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Doogee Y300 may display the text message: Authentication or authentication error . In cases where the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Doogee Y300. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, youre able to try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Doogee Y300 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Doogee Y300. In cases where it still will not work, go to the next trick.
Retype Security password
At times the authentication problem comes from the method you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Doogee Y300. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is sometimes extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Doogee Y300. Then try to reconnect with your Doogee Y300.
Check box settings
In cases where none of the prior solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Doogee Y300 again to Wifi. In cases where the authentication problem continues, we highly recommend that you contact your service provider or a telephone store.
