You have just purchased an Doogee Y300 and when you turn it on, it displays the following error message: SIM card not recognized. At times the Doogee Y300 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Doogee Y300 directly back. Certainly, there are many tricks to solve this issue. We will for that reason find out in this tuto, what are the things to do and confirm to ensure the SIM card is recognized on your Doogee Y300.
What to do when the SIM card is not recognized on my Doogee Y300
In the event that the SIM card is not recognized on your Doogee Y300, below is a list of things that will help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Doogee Y300 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Doogee Y300
At times the issue may sourced from the location of the SIM card. Actually, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Doogee Y300 from reading the SIM card. To solve this issue, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the issue comes from the SIM card, youre able to test it on another phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Doogee Y300
In the event that the two previous steps do not give anything, it can be necessary to test another SIM card to find out in cases where the issue comes from the card. Certainly, in cases where other SIM card function on the Doogee Y300, it can be because the issue comes from the card. Otherwise, it can be at the level of the phone that we will have to look.
Check that your Doogee Y300 is not Simlocker
If you have tried many SIM cards on the Doogee Y300 and non-e are recognized, the phone might be Simlocker. This implies that the Doogee Y300 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem doesn’t sourced from the ROM installed on the Doogee Y300
This part mainly concerns the people who root the Doogee Y300 to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Doogee Y300 and the SIM card back to one of your operator’s shops.
