You have just bought an Doogee X9 and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Doogee X9 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Doogee X9 directly back. In fact, there are many tricks to fix this problem. We will consequently discover in this tuto, what are the things to do and confirm to ensure that the SIM card is recognized on your Doogee X9.
How to proceed when the SIM card is not recognized on my Doogee X9
If the SIM card is not recognized on your Doogee X9, below is a list of things that could help you determine the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Doogee X9 is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Doogee X9
From time to time the problem may possibly result from the tracking of the SIM card. Actually, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Doogee X9 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, youre able to test it on a different phone and you will have your answer. If it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Doogee X9
If the two previous steps do not give anything, it is important to test a different SIM card to find out if perhaps the problem originates from the card. In fact, if perhaps other SIM card work on the Doogee X9, it is because the problem originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Verify that your Doogee X9 is not Simlocker
When you have tried many SIM cards on the Doogee X9 and non-e are recognized, the telephone may be Simlocker. This means that the Doogee X9 will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem does not result from the ROM installed on the Doogee X9
This part mainly concerns the people who root the Doogee X9 to install a ROM that is not original. If this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Doogee X9 and the SIM card back to one of your operator’s shops.
