You have just purchased an Doogee X7 and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Doogee X7 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Doogee X7 directly back. In fact, there are many techniques to solve this trouble. We will for that reason observe in this content, what are the things to do and verify so that the SIM card is recognized on your Doogee X7.
How to proceed when the SIM card is not recognized on my Doogee X7
If the SIM card is not recognized on your Doogee X7, below is a list of things that could help you identify the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Doogee X7 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Doogee X7
Oftentimes the trouble may originate from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Doogee X7 from reading the SIM card. To solve this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the trouble comes from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Doogee X7
If the two previous steps do not give anything, it truly is required to test another SIM card to find out if perhaps the trouble comes from the card. In fact, if perhaps other SIM card work on the Doogee X7, it truly is because the trouble comes from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Confirm that your Doogee X7 is not Simlocker
If you have tried many SIM cards on the Doogee X7 and non-e are recognized, the mobile phone may perhaps be Simlocker. It indicates that the Doogee X7 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that could do that.
Check that the problem does not originate from the ROM installed on the Doogee X7
This part mainly concerns the people who root the Doogee X7 to install a ROM that is not initial. If this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Doogee X7 and the SIM card back to one of your operator’s shops.
