Crosscall: Unrecognized SIM card

You have just purchased an Crosscall and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Crosscall does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Crosscall directly back. Certainly, there are several tips to fix this trouble. We will therefore see in this tuto, what are the things to do and verify in order that the SIM card is recognized on your Crosscall.unrecognized-sim-card-Crosscall

How to proceed when ever the SIM card is not recognized on my Crosscall

In the event that the SIM card is not recognized on your Crosscall, below is a list of things that may help you discover the source of the trouble, see repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Crosscall is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Crosscall

Sometimes the trouble may sourced from the location of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Crosscall from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different cellphone

To find out if the trouble originates from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.

Try another SIM card on your Crosscall

In the event that the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out whenever the trouble originates from the card. Certainly, whenever other SIM card function on the Crosscall, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.

Check that your Crosscall is not Simlocker

When you have tried several SIM cards on the Crosscall and non-e are recognized, the cellphone might be Simlocker. This means that the Crosscall will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that may do that.

Check that the problem doesn’t sourced from the ROM installed on the Crosscall

This part mainly concerns the people who root the Crosscall to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We suggest that you reinstall an original ROM and re-test it.

In the event that nothing works

In the event that all the above solutions do not work, we recommend you to bring your Crosscall and the SIM card back to 1 of your operator’s shops.