From time to time, the Crosscall Trekker-X3 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially come from a lot of places. So, so that you can connect properly to the Wifi network with your Crosscall Trekker-X3, we decided to write this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Crosscall Trekker-X3. Finally, we will see what it’s necessary to do and check on your Wifi box.
What to do when the Crosscall Trekker-X3 has an authentication problem on the Wifi network
Forget the Wifi network on your Crosscall Trekker-X3
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Crosscall Trekker-X3 may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is very simple. Just forget about the Wifi network in your Crosscall Trekker-X3. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Crosscall Trekker-X3 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Crosscall Trekker-X3. In cases where it still will not work, go to the next trick.
Retype Password
From time to time the authentication problem originates from the technique you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Crosscall Trekker-X3. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many computer problems, the solution is at times incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Crosscall Trekker-X3. After that try to reconnect with your Crosscall Trekker-X3.
Check box settings
In cases where none of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Crosscall Trekker-X3 again to Wifi. In cases where the authentication problem carries on, we advise that you contact your service provider or a telephone retail store.
