You have just bought an Crosscall TREKKER-X2 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Crosscall TREKKER-X2 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Crosscall TREKKER-X2 directly back. Indeed, there are a lot of tips to fix this issue. We will for that reason find out in this tuto, what are the stuff to do and check to ensure that the SIM card is recognized on your Crosscall TREKKER-X2.
What to do when the SIM card is not recognized on my Crosscall TREKKER-X2
In cases where the SIM card is not recognized on your Crosscall TREKKER-X2, below is a list of stuff that may help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Crosscall TREKKER-X2 is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Crosscall TREKKER-X2
From time to time the issue may possibly originate from the tracking of the SIM card. In fact, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Crosscall TREKKER-X2 from reading the SIM card. To fix this issue, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the issue originates from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Crosscall TREKKER-X2
In cases where the two previous steps do not give anything, it can be necessary to test a different SIM card to find out in cases where the issue originates from the card. Indeed, in cases where other SIM card function on the Crosscall TREKKER-X2, it can be because the issue originates from the card. Otherwise, it can be at the level of the cellphone that we will have to look.
Confirm that your Crosscall TREKKER-X2 is not Simlocker
When you have tried a lot of SIM cards on the Crosscall TREKKER-X2 and none are recognized, the cellphone could be Simlocker. It indicates that the Crosscall TREKKER-X2 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that may do that.
Check that the problem does not originate from the ROM installed on the Crosscall TREKKER-X2
This part mainly concerns the people who root the Crosscall TREKKER-X2 to install a ROM that is not original. In cases where this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we advise you to bring your Crosscall TREKKER-X2 and the SIM card back to 1 of your operator’s shops.
