Oftentimes, the Crosscall Element displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from many places. So, so that you may connect properly to the Wifi network with your Crosscall Element, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you have to do on the Crosscall Element. Finally, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Crosscall Element has an authentication problem on the Wifi network
Forget the Wifi network on your Crosscall Element
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Crosscall Element may display the text: Authentication or authentication error . If the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your Crosscall Element. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you may try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Crosscall Element because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Crosscall Element. If it still does not work, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the way you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its Crosscall Element. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many laptop problems, the solution is from time to time incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Crosscall Element. After that try to reconnect with your Crosscall Element.
Check box settings
If non-e of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Crosscall Element again to Wifi. If the authentication issue continues, we recommend that you contact your service provider or a telephone store.
