You have just bought an Bq and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Bq does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Bq directly back. Indeed, there are a lot of tricks to solve this trouble. We will for that reason find out in this content, what are the things to do and check so that the SIM card is recognized on your Bq.
What to do when ever the SIM card is not recognized on my Bq
If the SIM card is not recognized on your Bq, below is a list of things that could help you discover the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Bq is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Bq
Sometimes the trouble might be caused by the location of the SIM card. In truth, it often happens that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Bq from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble originates from the SIM card, you may test it on a different phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Bq
If the two previous steps do not give anything, it’s necessary to test a different SIM card to find out in cases where the trouble originates from the card. Indeed, in cases where other SIM card work on the Bq, it’s because the trouble originates from the card. Otherwise, it’s at the level of the phone that we will have to look.
Confirm that your Bq is not Simlocker
In case you have tried a lot of SIM cards on the Bq and non-e are recognized, the phone may be Simlocker. It indicates that the Bq will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that could do that.
Check that the problem doesn’t be caused by the ROM installed on the Bq
This part mainly concerns the people who root the Bq to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.
If nothing functions
If all the above solutions do not work, we recommend you to bring your Bq and the SIM card back to 1 of your operator’s shops.
