BQ Aquaris M5: Wifi Authentication Problem

At times, the BQ Aquaris M5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you may connect properly to the Wifi network with your BQ Aquaris M5, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you need to do on the BQ Aquaris M5. At last, we will see what it’s necessary to do and check on your Wifi box.

How to proceed when the BQ Aquaris M5 has an authentication problem on the Wifi network

Forget the Wifi network on your BQ Aquaris M5

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your BQ Aquaris M5 may display the text: Authentication or authentication error . In the event that the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your BQ Aquaris M5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. If the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the BQ Aquaris M5 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your BQ Aquaris M5. In the event that it still doesn’t function, go to the next trick.

Retype Security password

At times the authentication problem comes from the solution you type the Wifi network security password. In fact, it’s sometimes subtle to type a security password Wifi on its BQ Aquaris M5. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many pc problems, the solution is sometimes incredibly simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your BQ Aquaris M5. After that try to reconnect with your BQ Aquaris M5.

Check box settings

In the event that none of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your BQ Aquaris M5 again to Wifi. In the event that the authentication problem persists, we suggest that you contact your service provider or a telephone store.