You have just purchased an BQ Aquaris M5 and when you turn it on, it displays the following error text: SIM card not recognized. At times the BQ Aquaris M5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the BQ Aquaris M5 directly back. In truth, there are a lot of tips to solve this problem. We will therefore discover in this tuto, what are the stuff to do and confirm to ensure that the SIM card is recognized on your BQ Aquaris M5.
How to proceed when ever the SIM card is not recognized on my BQ Aquaris M5
Whenever the SIM card is not recognized on your BQ Aquaris M5, below is a list of stuff that could help you discover the source of the problem, discover repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your BQ Aquaris M5 is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your BQ Aquaris M5
At times the problem might sourced from the location of the SIM card. In fact, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the BQ Aquaris M5 from reading the SIM card. To solve this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the problem comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your BQ Aquaris M5
Whenever the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out if the problem comes from the card. In truth, if other SIM card function on the BQ Aquaris M5, it is actually because the problem comes from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Verify that your BQ Aquaris M5 is not Simlocker
In case you have tried a lot of SIM cards on the BQ Aquaris M5 and none are recognized, the mobile phone could be Simlocker. It indicates that the BQ Aquaris M5 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that could do that.
Check that the problem will not sourced from the ROM installed on the BQ Aquaris M5
This part mainly concerns the people who root the BQ Aquaris M5 to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your BQ Aquaris M5 and the SIM card back to 1 of your operator’s shops.
