BQ Aquaris E5: Unrecognized SIM card

You have just bought an BQ Aquaris E5 and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the BQ Aquaris E5 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the BQ Aquaris E5 directly back. Certainly, there are a lot of methods to solve this trouble. We will therefore see in this article, what are the things to do and confirm in order that the SIM card is recognized on your BQ Aquaris E5.unrecognized-sim-card-BQ-Aquaris-E5

What to do when ever the SIM card is not recognized on my BQ Aquaris E5

Whenever the SIM card is not recognized on your BQ Aquaris E5, below is a list of things which could help you discover the source of the trouble, see repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your BQ Aquaris E5 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your BQ Aquaris E5

Oftentimes the trouble may come from the location of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the BQ Aquaris E5 from reading the SIM card. To solve this trouble, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on another phone

To find out if the trouble comes from the SIM card, you may test it on another phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.

Try another SIM card on your BQ Aquaris E5

Whenever the two previous steps do not give anything, it’s required to test another SIM card to find out whenever the trouble comes from the card. Certainly, whenever other SIM card function on the BQ Aquaris E5, it’s because the trouble comes from the card. Otherwise, it’s at the level of the phone that we will have to look.

Verify that your BQ Aquaris E5 is not Simlocker

When you have tried a lot of SIM cards on the BQ Aquaris E5 and none are recognized, the phone might be Simlocker. It indicates that the BQ Aquaris E5 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net which could do that.

Check that the problem will not come from the ROM installed on the BQ Aquaris E5

This part mainly concerns the people who root the BQ Aquaris E5 to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.

Whenever nothing works

Whenever all the above solutions do not work, we advise you to bring your BQ Aquaris E5 and the SIM card back to one of your operator’s shops.