From time to time, the BQ Aquaris E4 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you can connect properly to the Wifi network with your BQ Aquaris E4, we decided to produce this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you have to do on the BQ Aquaris E4. At last, we will see what it can be necessary to do and check on your Wifi box.
What to do when the BQ Aquaris E4 has an authentication problem on the Wifi network
Forget the Wifi network on your BQ Aquaris E4
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your BQ Aquaris E4 may display the text: Authentication or authentication error . Whenever the problem comes from there, the answer is quite simple. Just forget about the Wifi network in your BQ Aquaris E4. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the BQ Aquaris E4 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your BQ Aquaris E4. Whenever it still will not function, go to the next trick.
Retype Password
From time to time the authentication problem originates from the technique you type the Wifi network security password. In truth, it can be sometimes subtle to type a security password Wifi on its BQ Aquaris E4. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your BQ Aquaris E4. Then try to reconnect with your BQ Aquaris E4.
Check box settings
Whenever non-e of the prior answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your BQ Aquaris E4 again to Wifi. Whenever the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
