You have just purchased an BQ Aquaris E4 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the BQ Aquaris E4 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the BQ Aquaris E4 directly back. In truth, there are many techniques to solve this problem. We will therefore observe in this content, what are the stuff to do and check in order that the SIM card is recognized on your BQ Aquaris E4.
What to do when ever the SIM card is not recognized on my BQ Aquaris E4
If perhaps the SIM card is not recognized on your BQ Aquaris E4, below is a list of stuff that could help you identify the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your BQ Aquaris E4 is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your BQ Aquaris E4
Sometimes the problem might originate from the tracking of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the BQ Aquaris E4 from reading the SIM card. To solve this problem, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem originates from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your BQ Aquaris E4
If perhaps the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out whenever the problem originates from the card. In truth, whenever other SIM card work on the BQ Aquaris E4, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.
Check that your BQ Aquaris E4 is not Simlocker
When you have tried many SIM cards on the BQ Aquaris E4 and non-e are recognized, the smartphone could be Simlocker. This implies that the BQ Aquaris E4 will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that could do that.
Check that the problem doesn’t originate from the ROM installed on the BQ Aquaris E4
This part mainly concerns the people who root the BQ Aquaris E4 to install a ROM that is not initial. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we recommend you to bring your BQ Aquaris E4 and the SIM card back to one of your operator’s shops.
