Bluetooth problem on Alcatel OneTouch Hero 2+

Bluetooth is a very great technology for connecting devices to your wireless Alcatel OneTouch Hero 2+. But, it may happen that we have concerns connecting with the bluetooth of Alcatel OneTouch Hero 2+. Whether it is to connect the Alcatel OneTouch Hero 2+ to a Bluetooth speaker, your car’s head-set or just to your headphones, we will find out the right way to solve the potential concerns. So we will see in the following paragraphs, what are our recommendations to determine the issue and solve it. We will find out at 1st, what to look at the bluetooth of the Alcatel OneTouch Hero 2+. We will find out in a second step, what it’s possible to do in your Alcatel OneTouch Hero 2+.bluetooth-problem-Alcatel-OneTouch-Hero-2+

What to do when ever you can not connect your Alcatel OneTouch Hero 2+ to bluetooth

Twin Alcatel OneTouch Hero 2+ to your device

It from time to time happens on some bluetooth devices that it’s necessary to do a match with the Alcatel OneTouch Hero 2+. Thus, to pair the 2 devices, you need to remain pressed several seconds on the bluetooth button of the device that you want to connect to the Alcatel OneTouch Hero 2+. Frequently, a small noise can be heard when ever the unit returns to pairing. When this is done, you can after that retry to connect your Alcatel OneTouch Hero 2+. Whenever it does not work, go to the next step.

Desynchronize the bluetooth device of Alcatel OneTouch Hero 2+

One of the 1st things to do if you have a bluetooth connection issue with your Alcatel OneTouch Hero 2+ is to desynchronize the device to which you want to connect. So, if the bluetooth device appears in the list of available bluetooth devices, you have to desynchronize it. To accomplish this, hold down the device for several seconds and select Ungroup . Try to redo the connection from the beginning.

Use a different phone’s bluetooth

In the event that nothing still works, it is possible that the issue comes from your bluetooth device and not from the Alcatel OneTouch Hero 2+. To confirm this, you should just try to connect with another phone. If you get there, it is because the issue comes from Alcatel OneTouch Hero 2+. Otherwise, the issue comes from the device. In case you can connect to another phone, go to the next step.

Upgrade the Alcatel OneTouch Hero 2+

It from time to time happens that you need to upgrade the Alcatel OneTouch Hero 2+ to repair the bluetooth of the phone. In fact, it’s the sort of correction that are made in the updates proposed by the manufacturer. So, do not hesitate to consult our tuto to update the Alcatel OneTouch Hero 2+.

Reset the Alcatel OneTouch Hero 2+

Finally, if there is really nothing to do and the bluetooth of Alcatel OneTouch Hero 2+ still does not function, the best solution is to reset the phone. In doing so, please realize that your Alcatel OneTouch Hero 2+ will be reset to factory settings and you may possibly lose your data. Do not hesitate to read our tuto to reset the Alcatel OneTouch Hero 2+ in case you embark on the adventure.

Whenever nothing works

Whenever non-e of the above solutions function, we recommend you to bring your Alcatel OneTouch Hero 2+ back to the shop. In fact, a specialized shop will be able to repair your bluetooth.