Bluetooth problem on Alcatel One Touch Pop C5

Bluetooth is an incredibly great technology for connecting devices to your wireless Alcatel One Touch Pop C5. Nevertheless, it can happen that we have concerns connecting with the bluetooth of Alcatel One Touch Pop C5. Whether it is to connect the Alcatel One Touch Pop C5 to a Bluetooth speaker, your car’s headset or just to your headphones, we will discover the right way to solve the potential concerns. So we will see in this article, what are our recommendations to determine the problem and solve it. We will discover at first of all, what to look at the bluetooth of the Alcatel One Touch Pop C5. We will discover in a second step, what it is possible to do in your Alcatel One Touch Pop C5.bluetooth-problem-Alcatel-One-Touch-Pop-C5

What to do when you can not connect your Alcatel One Touch Pop C5 to bluetooth

Twin Alcatel One Touch Pop C5 to your device

It oftentimes occurs on some bluetooth devices that it’s required to do a match with the Alcatel One Touch Pop C5. Thus, to pair the two devices, you need to remain pressed several secs on the bluetooth button of the device that you need to connect to the Alcatel One Touch Pop C5. Often, a little sound could be heard when the unit returns to pairing. When ever this is completed, you can then retry to connect your Alcatel One Touch Pop C5. If it doesn’t work, go to the next step.

Desynchronize the bluetooth device of Alcatel One Touch Pop C5

One of the first of all things to do when you have a bluetooth connection problem with your Alcatel One Touch Pop C5 is to desynchronize the device to which you need to connect. So, if perhaps the bluetooth device appears in the list of available bluetooth devices, you should desynchronize it. To do this, hold down the device for several seconds and choose Ungroup . Try to redo the connection from the beginning.

Use a different phone’s bluetooth

In the event that nothing still works, it is possible that the problem comes from your bluetooth device and not from the Alcatel One Touch Pop C5. To verify this, you should only try to connect with another mobile phone. If you get there, it’s because the problem comes from Alcatel One Touch Pop C5. Otherwise, the problem comes from the device. In case you can connect to another mobile phone, go to the next step.

Upgrade the Alcatel One Touch Pop C5

It oftentimes happens that you need to upgrade the Alcatel One Touch Pop C5 to repair the bluetooth of the mobile phone. Indeed, it’s the sort of correction that are made in the updates proposed by the producer. So, do not hesitate to refer to our guide to update the Alcatel One Touch Pop C5.

Reset the Alcatel One Touch Pop C5

Finally, if perhaps there is really nothing to do and the bluetooth of Alcatel One Touch Pop C5 still does not function, the best solution is to reset the mobile phone. In doing so, please realize that your Alcatel One Touch Pop C5 will likely be reset to factory settings and you may possibly lose your data. Do not hesitate to read our tuto to reset the Alcatel One Touch Pop C5 in the event you embark on the adventure.

If nothing works

If none of the above solutions function, we advise you to bring your Alcatel One Touch Pop C5 back to the shop. Indeed, a specific shop will be able to repair your bluetooth.