From time to time, the Blackviews ZETA displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from several places. So, so that you may connect properly to the Wifi network with your Blackviews ZETA, we decided to produce this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you need to do on the Blackviews ZETA. Finally, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Blackviews ZETA has an authentication problem on the Wifi network
Forget the Wifi network on your Blackviews ZETA
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Blackviews ZETA may display the text: Authentication or authentication error . If perhaps the problem comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Blackviews ZETA. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. In the event that the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Blackviews ZETA because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Blackviews ZETA. If perhaps it still does not function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Blackviews ZETA. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackviews ZETA. Then try to reconnect with your Blackviews ZETA.
Check box settings
If perhaps none of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. Then try to connect your Blackviews ZETA again to Wifi. If perhaps the authentication problem carries on, we highly recommend that you contact your service provider or a telephone store.
