At times, the Blackview BV5800 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially come from several places. So, so that you can actually connect properly to the Wifi network with your Blackview BV5800, we decided to write this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Blackview BV5800. At last, we will see what it is necessary to do and check on your Wifi box.
What to do when the Blackview BV5800 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV5800
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BV5800 may display the text: Authentication or authentication error . Whenever the issue comes from there, the solution is quite easy. Just forget about the Wifi network in your Blackview BV5800. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Blackview BV5800 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Blackview BV5800. Whenever it still will not work, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Blackview BV5800. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of laptop problems, the solution is oftentimes very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BV5800. After that try to reconnect with your Blackview BV5800.
Check box settings
Whenever non-e of the previous solutions did work, the problem may perhaps be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Blackview BV5800 again to Wifi. Whenever the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.
