Blackview BV5500: Wifi Authentication Problem

Sometimes, the Blackview BV5500 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can actually connect properly to the Wifi network with your Blackview BV5500, we decided to write this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the Blackview BV5500. Finally, we will see what it is required to do and check on your Wifi box.

What to do when the Blackview BV5500 has an authentication problem on the Wifi network

Forget the Wifi network on your Blackview BV5500

Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Blackview BV5500 may display the text message: Authentication or authentication error . Whenever the trouble comes from there, the solution is quite easy. Simply forget about the Wifi network in your Blackview BV5500. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Blackview BV5500 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Blackview BV5500. Whenever it still will not work, go to the next trick.

Retype Password

Sometimes the authentication problem originates from the method you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Blackview BV5500. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of pc problems, the solution is from time to time incredibly simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Blackview BV5500. Then try to reconnect with your Blackview BV5500.

Check box settings

Whenever non-e of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your Blackview BV5500 again to Wifi. Whenever the authentication trouble remains, we recommend that you contact your service provider or a telephone retail store.