Occasionally, the Blackview BV5000 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you may connect properly to the Wifi network with your Blackview BV5000, we decided to produce this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Blackview BV5000. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Blackview BV5000 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV5000
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Blackview BV5000 may display the text: Authentication or authentication error . In cases where the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Blackview BV5000. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you may try again to connect to the Wifi network. If the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Blackview BV5000 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Blackview BV5000. In cases where it still does not function, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the technique you type the Wifi network password. In truth, it’s sometimes subtle to type a password Wifi on its Blackview BV5000. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time extremely simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Blackview BV5000. After that try to reconnect with your Blackview BV5000.
Check box settings
In cases where non-e of the prior answers did function, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your Blackview BV5000 again to Wifi. In cases where the authentication trouble remains, we advise that you contact your service provider or a telephone store.
