BlackBerry Priv: Wifi Authentication Problem

From time to time, the BlackBerry Priv displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly originate from many places. So, so that you can actually connect properly to the Wifi network with your BlackBerry Priv, we decided to write this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you must do on the BlackBerry Priv. Finally, we will see what it is necessary to do and check on your Wifi box.

What to do when the BlackBerry Priv has an authentication problem on the Wifi network

Forget the Wifi network on your BlackBerry Priv

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your BlackBerry Priv may display the text: Authentication or authentication error . In cases where the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your BlackBerry Priv. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s completed, you can actually try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the BlackBerry Priv because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your BlackBerry Priv. In cases where it still does not function, go to the next trick.

Retype Security password

From time to time the authentication problem originates from the technique you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its BlackBerry Priv. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of pc problems, the solution is oftentimes extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your BlackBerry Priv. Then try to reconnect with your BlackBerry Priv.

Check box settings

In cases where none of the previous solutions did function, the problem may be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your BlackBerry Priv again to Wifi. In cases where the authentication issue remains, we highly recommend that you contact your service provider or a telephone retail store.