BlackBerry KEYone camera doesn’t work

You may have launched the camera on your BlackBerry KEYone and it displays an error text message. Thus, if the camera of your BlackBerry KEYone no longer functions, regrettably you may no longer take photos. To resolve this problem, we decided to describe to you the steps to follow so that the camera of your BlackBerry KEYone works again. Thus we’ll see what you have to do if the camera app on your BlackBerry KEYone shows you one of the following error messages:

  • Camera is recording
  • Camera failure
  • Camera application is not responding

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How to proceed when the camera does your BlackBerry KEYone no longer functions?

1- Restart your BlackBerry KEYone

It is actually the 1st thing to do when the BlackBerry KEYone camera is not working is to restart the phone. Indeed, it happens sometimes that the issue is because of a simple bug. Once this is the case, a small restart will cure the trouble. If perhaps it still will not work, you may go to the next step.

2- Update your applications

Sometimes the camera application will not work mainly because it has not been updated . Thus you may update by going to Google Play and lastly in My games and apps. If perhaps the application is already up to date or it still will not work, go to the next step.

3- Empty the camera application cache of your BlackBerry KEYone

It could possibly be that the trouble originates from the cache of the BlackBerry KEYone photo app. To fix the problem it is actually enough to empty the cache of the app. To do this, you will need to go to the BlackBerry KEYone settings menu. Once there, select & nbsp; Apps & Notifications, then & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and simply click Empty cache. Then try to restart the app.

4- Restart the BlackBerry KEYone in secure mode

If perhaps non-e of the prior steps work, it probably means that an app that is installed on your BlackBerry KEYone is conflicting with the camera . To understand if this is the case, it is necessary to restart your BlackBerry KEYone in secure mode. To learn how, read our tutorial: Ways to start BlackBerry KEYone in secure mode. After getting started, you must try to launch the camera application. If perhaps it functions properly, it means that a recently installed application is in conflict. We for that reason advise you to uninstall the latest applications and test if it works.