You have just acquired an Asus ZenFone Go and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Asus ZenFone Go does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Asus ZenFone Go directly back. Certainly, there are several techniques to fix this problem. We will consequently observe in this article, what are the stuff to do and check so that the SIM card is recognized on your Asus ZenFone Go.
How to proceed when ever the SIM card is not recognized on my Asus ZenFone Go
If the SIM card is not recognized on your Asus ZenFone Go, below is a list of stuff that may help you discover the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Asus ZenFone Go is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Asus ZenFone Go
Oftentimes the problem might come from the tracking of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Asus ZenFone Go from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the problem comes from the SIM card, youre able to test it on another phone and you will have your answer. In case it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Asus ZenFone Go
If the two previous steps do not give anything, it’s necessary to test another SIM card to find out if the problem comes from the card. Certainly, if other SIM card function on the Asus ZenFone Go, it’s because the problem comes from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Confirm that your Asus ZenFone Go is not Simlocker
When you have tried several SIM cards on the Asus ZenFone Go and none are recognized, the smartphone could be Simlocker. It indicates that the Asus ZenFone Go will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that may do that.
Check that the problem doesn’t come from the ROM installed on the Asus ZenFone Go
This part mainly concerns the people who root the Asus ZenFone Go to install a ROM that is not original. If this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We advise that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Asus ZenFone Go and the SIM card back to one of your operator’s shops.
