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From time to time, the Asus Zenfone 5 2018 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially come from many places. So, so that you can connect properly to the Wifi network with your Asus Zenfone 5 2018, we decided to produce this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you have to do on the Asus Zenfone 5 2018. At last, we will see what it’s important to do and check on your Wifi box.

How to proceed when the Asus Zenfone 5 2018 has an authentication problem on the Wifi network

Forget the Wifi network on your Asus Zenfone 5 2018

In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Asus Zenfone 5 2018 may display the text message: Authentication or authentication error . In the event that the trouble comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Asus Zenfone 5 2018. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Asus Zenfone 5 2018 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Asus Zenfone 5 2018. In the event that it still does not function, go to the next trick.

Retype Password

From time to time the authentication problem comes from the way you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Asus Zenfone 5 2018. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many laptop problems, the solution is sometimes extremely simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Asus Zenfone 5 2018. Then try to reconnect with your Asus Zenfone 5 2018.

Check box settings

In the event that non-e of the previous solutions did function, the problem could be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Asus Zenfone 5 2018 again to Wifi. In the event that the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.