You have just purchased an Asus Zenfone 5 2018 and when you turn it on, it displays the following error message: SIM card not recognized. At times the Asus Zenfone 5 2018 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Asus Zenfone 5 2018 directly back. In truth, there are a lot of methods to solve this problem. We will consequently discover in this tuto, what are the things to do and check to ensure that the SIM card is recognized on your Asus Zenfone 5 2018.
What to do when ever the SIM card is not recognized on my Asus Zenfone 5 2018
If perhaps the SIM card is not recognized on your Asus Zenfone 5 2018, below is a list of things that can help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Asus Zenfone 5 2018 is to wash it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Asus Zenfone 5 2018
At times the problem may possibly sourced from the tracking of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Asus Zenfone 5 2018 from reading the SIM card. To solve this problem, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem comes from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Asus Zenfone 5 2018
If perhaps the two previous steps do not give anything, it truly is required to test a different SIM card to find out in cases where the problem comes from the card. In truth, in cases where other SIM card work on the Asus Zenfone 5 2018, it truly is because the problem comes from the card. Otherwise, it truly is at the level of the telephone that we will have to look.
Check that your Asus Zenfone 5 2018 is not Simlocker
When you have tried a lot of SIM cards on the Asus Zenfone 5 2018 and none are recognized, the telephone could be Simlocker. This implies that the Asus Zenfone 5 2018 will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that can do that.
Check that the problem doesn’t sourced from the ROM installed on the Asus Zenfone 5 2018
This part mainly concerns the people who root the Asus Zenfone 5 2018 to install a ROM that is not initial. If perhaps this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Asus Zenfone 5 2018 and the SIM card back to one of your operator’s shops.