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Oftentimes, the ARCHOS Diamond Alpha displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can connect properly to the Wifi network with your ARCHOS Diamond Alpha, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the ARCHOS Diamond Alpha. At last, we will see what it is actually necessary to do and check on your Wifi box.

How to proceed when the ARCHOS Diamond Alpha has an authentication problem on the Wifi network

Forget the Wifi network on your ARCHOS Diamond Alpha

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ARCHOS Diamond Alpha may display the text: Authentication or authentication error . In the event that the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your ARCHOS Diamond Alpha. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is done, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the ARCHOS Diamond Alpha because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your ARCHOS Diamond Alpha. In the event that it still will not function, go to the next trick.

Retype Security password

Oftentimes the authentication problem comes from the solution you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its ARCHOS Diamond Alpha. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many laptop problems, the solution is oftentimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your ARCHOS Diamond Alpha. Then try to reconnect with your ARCHOS Diamond Alpha.

Check box settings

In the event that none of the previous solutions did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your ARCHOS Diamond Alpha again to Wifi. In the event that the authentication issue carries on, we recommend that you contact your service provider or a telephone store.