Sometimes, the Archos 50d Helium displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from several places. So, so that you can connect properly to the Wifi network with your Archos 50d Helium, we decided to write this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the Archos 50d Helium. At last, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Archos 50d Helium has an authentication problem on the Wifi network
Forget the Wifi network on your Archos 50d Helium
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Archos 50d Helium may display the text: Authentication or authentication error . In cases where the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your Archos 50d Helium. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Archos 50d Helium because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. Youre able to after that try to reconnect to the Wifi network with your Archos 50d Helium. In cases where it still does not function, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its Archos 50d Helium. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is occasionally extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Archos 50d Helium. After that try to reconnect with your Archos 50d Helium.
Check box settings
In cases where non-e of the previous solutions did function, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Archos 50d Helium again to Wifi. In cases where the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
