Alcatel: Wifi Authentication Problem

At times, the Alcatel displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from a lot of places. So, so that you can connect properly to the Wifi network with your Alcatel, we decided to write this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you have to do on the Alcatel. Finally, we will see what it is required to do and check on your Wifi box.

How to proceed when the Alcatel has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel

Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Alcatel may display the message: Authentication or authentication error . Whenever the problem comes from there, the solution is very simple. Just forget about the Wifi network in your Alcatel. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Alcatel because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Alcatel. Whenever it still does not work, go to the next trick.

Retype Password

At times the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Alcatel. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many pc problems, the solution is occasionally incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel. After that try to reconnect with your Alcatel.

Check box settings

Whenever non-e of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. After that try to connect your Alcatel again to Wifi. Whenever the authentication problem continues, we suggest that you contact your service provider or a telephone store.