Alcatel Shine Lite: Wifi Authentication Problem

Oftentimes, the Alcatel Shine Lite displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Alcatel Shine Lite, we decided to write this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you need to do on the Alcatel Shine Lite. At last, we will see what it’s required to do and check on your Wifi box.

What to do when the Alcatel Shine Lite has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel Shine Lite

In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel Shine Lite may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the answer is quite simple. Just forget about the Wifi network in your Alcatel Shine Lite. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Alcatel Shine Lite because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Alcatel Shine Lite. In cases where it still doesn’t work, go to the next trick.

Retype Security password

Oftentimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Alcatel Shine Lite. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many computer problems, the solution is occasionally very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel Shine Lite. After that try to reconnect with your Alcatel Shine Lite.

Check box settings

In cases where none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your Alcatel Shine Lite again to Wifi. In cases where the authentication trouble persists, we recommend that you contact your service provider or a telephone store.