From time to time, the Alcatel Pop C1 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you can actually connect properly to the Wifi network with your Alcatel Pop C1, we decided to produce this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you have to do on the Alcatel Pop C1. Finally, we will see what it can be required to do and check on your Wifi box.
How to proceed when the Alcatel Pop C1 has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel Pop C1
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel Pop C1 may display the text message: Authentication or authentication error . In cases where the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Alcatel Pop C1. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Alcatel Pop C1 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. Youre able to after that try to reconnect to the Wifi network with your Alcatel Pop C1. In cases where it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the method you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Alcatel Pop C1. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is at times incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel Pop C1. Then try to reconnect with your Alcatel Pop C1.
Check box settings
In cases where none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Alcatel Pop C1 again to Wifi. In cases where the authentication problem remains, we suggest that you contact your service provider or a telephone retail store.
